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Store Policies

Privacy and Security: 

Datsun Garage understands the need to have confidence in the company are are shopping online with, values your privacy.  We never have and never will sell or rent your personal information.  We are so concerned about your security, we only collect your credit card information using Secure Card Protection protocol.  For additional security, your credit card information is NOT stored in our database.

 

Taxes and Duties:

Orders that are shipped to California are taxable. Canadian and all other non-US taxes, customs, duties, or other fees and charges will NOT be listed on your order. These are the purchaser’s sole responsibility with his respective government.

 

Pictures and Diagrams: 

The pictures and diagrams shown in Datsun Garage are general representations. Details are often updated throughout the year and may vary from the photos or diagrams shown. In addition, many products cover several years and may not be an exact representation of your exact year & model. Many diagrams also show groups of parts which may or may not be included with items on the corresponding pages. In addition, know that electronic color representation will vary depending on varying monitors and monitor settings. We do our best to make sure the color shown on most monitors is as close as possible to what you will see when your part arrives. Also, the camera, lighting, and settings used to take images will vary. Although the tints may appear a bit different on your monitor, they are all extremely close to identical in tint. All carbon fiber is the traditional “dark” carbon fiber, unless otherwise specified as “silver”, or “red”, etc. Carbon fiber by nature reflects light with a wide variance of looks, but all “traditional” carbon fiber will have basically the same “black” and “gray” rowed appearance as any other when viewed in the same lighting and conditions, unless specifically noted with a different color.

 

Warranties:

All items are warranted to be free from defects in materials and workmanship at the time of shipment to you. Many parts are backed by the limited warranty extended by the parts manufacturer. Parts returned for warranty will be exchanged or credited at our option. Datsun Garage, or the parts manufacturer, will not back warranty requests due to shipping damage, improper handling or installation, abuse, neglect, accidents, or competition use. Warranty claims apply to the parts only, and do not cover labor, installation, towing, shipment, or other incidental charges.

 

Returns:  

  • All items returned must be in unused condition, and in the original packages
  • We cannot accept returns on electrical or emission control parts, books, manuals, tools, and certain competition items.
  • You will be issued a return authorization (R.A.) number. This number allows us to track and process your return quickly and efficiently. Write the R.A. number on the outside of your return package, include a copy of your original invoice, and return the package within 10 days of the receipt of your R.A. number. We will not accept any returns without an R.A. number.
  • Carefully package and insure all items for their full value. Lost or damaged parts cannot be exchanged or refunded.
  • Return packages must be sent prepaid directly to our address. We do not accept packages returned to us by Greyhound or other shippers that require us to make terminal will calls. Any return sent C.O.D. will be rerouted back to you by your freight company.
  • Refunds will be issued in the same method of payment used for the original purchase.
  • Refunds will be issued in the same method of payment used for the original purchase.
  • Parts returned on a non-exchange basis are subject to a 20% restocking fee.
  • No returns will be accepted after 30 days.

Legality:

Not all of the products listed in Datsun Garage are street legal in all areas. We can not guarantee the legality of any specific part. Many parts are designed for use only on off-road (racing) vehicles. Check with your local law enforcement agency and/or Department of Motor Vehicles to assure the parts you are interested are legal in your state or locality. If you have any question about the part in question to see if they meet the requirements of your area.

 

Shipping Damage:

Under Federal law, all packages become the freight company’s responsibility upon our delivery to the carrier, therefore, any damage claims MUST Be made to the freight company.  INSPECT  YOUR ORDER CAREFULLY BEFORE SIGNING FOR IT.  Note any irregularities or damage on the freight receipt.  If the package is in good condition, open it immediately and check for hidden damage.  Hidden damage must be reported to the freight company without delay.  Freight companies will not honor late claims, even if they are at fault.  Retian the original shipping carton and packing materials.  Do not return damged items without prior approval.  The freight company will not be reponsible for damaged items if you send the items back to us.  Since they cannot reimburse your the freight, you will be out the money.

 

Shortages:

PLEASE OPEN YOUR ORDER IMMEDIATELY UPON RECEIPT.  We take great care to make sure that everything you’ve ordered is shipped.  However, if you are short a part, please do the following:

  • Inspect the packing inside the box as small items can become mixed-up with the packing material.
  • Check for splits, cracks, or tears on the outside of the box.  Call the shipping company immediately and report the shortage.
  • All shortages that are our responsibility must be reported within 14 days of shipment to you.

Questions? Concerns?

Please contact us below (Contact form at the bottom of our website)